Frequently Asked Questions
Everything you need to know about shopping with Fondvue.
How long does shipping take?
We offer standard and express shipping options. Standard delivery typically takes 5-7 business days, while express shipping arrives within 2-3 business days depending on your location.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unworn items with original tags within 30 days of delivery for a full refund or exchange.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts to ensure the perfect fit for every garment.
Which payment methods do you accept?
Fondvue accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order?
Yes! Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Are your materials sustainably sourced?
We are committed to ethical fashion. Fondvue partners with manufacturers who prioritize high-quality, durable fabrics and fair labor practices to minimize our environmental footprint.