Returns & Exchanges
At Fondvue, we want you to love your fashion finds; if you are not completely satisfied, we offer 30-day easy returns and exchanges on all unworn items with original tags. Our goal is to ensure your wardrobe fits your lifestyle perfectly with a seamless post-purchase experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Attach Shipping Label
Download and print the prepaid return shipping label from our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; once received, we will process your refund or exchange within 5-7 business days.